FAQ

Do you offer free shipping?
Yes, we offer free shipping for all orders.

Can I cancel my order?   
We strive to process orders quickly. If you wish to cancel your order, please contact us as soon as possible at info@zulafashion.au. We will do our best to accommodate your request, but we cannot guarantee cancellation once the order has been processed.

How long will it take to receive my order?   
We typically process and ship orders within 1-2 business days. Estimated delivery time is 4-6 business days after shipment. Please note that these are estimates and actual delivery times may vary.

Will I receive a tracking number?
Yes, you will receive a shipping confirmation email with tracking information once your order has shipped.

Can I return an item?
Yes, we offer a 30-day return guarantee on unworn, unwashed and undamaged items with original tags. For more information on our returns process, timeframes and exceptions, please visit our returns page.

Email: info@zulafashion.au

Phone: +61 489 905 309