Shipping & Delivery Policy

Our current shipping policy only applies to Australia, for this is our only shipping area.

Shipping Method : Orders are usually shipped by using UPS, FedEx, and DHL.

Handling Time, Transit Time and Order Cutoff Time:

Handling time: 1-2 days (Monday – Friday)

Transit time: 7-8 days. (Monday – Friday)

Our Order cut-off Time: 5.00 PM (GMT+10:00) Australian Eastern Standard Time (Sydney) every weekend.

Shipping Rate: Free shipping for all orders within Australia.

Delayed Orders
If your order hasn’t arrived after the maximum delivery time, don’t worry! Wait an extra two days and use your tracking code to check its status. If it still hasn’t arrived, contact us with your order number.

Tracking Information : After your order has been shipped, you will receive a confirmation email with your shipping details. You can track the status of your order at any time through our Track Your Order.

If you have any questions, feel free to contact us. We are ready to provide the best services to you.

Contact us with the information below:

Store Name: Zula Fashion
Business address: 63-66 Hatton Garden, Fifth Floor, Suite 23, London, EC1N 8LE, the United Kingdom

Phone number: +61489905309
E-mail: info@zulafashion.au

Opening hours customer service:
Monday - Friday: 09:30 - 18:00
Saturday - Sunday: 12:00 - 17:00
(GMT+10:00) Australian Eastern Standard Time (Sydney)

We aim to reply to your e-mail within 1 day